How can we help?
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What kind of organisation can I run on pawaON?
Any kind: shops, schools, clinics, churches, mosques, hotels, NGOs, farms, salons and many more. When you create your account, say what you run and pawaON sets up the right pages and words for it.
Is pawaON really free to use?
Yes! Registration and basic usage of all management modules are completely free. We believe in empowering organizations to grow without upfront costs. Premium features may be added in the future.
How do I get started?
Tap Create account, tell us what you run, give it a name, then add your email and a password. It takes about two minutes.
How do I reset my password?
On the Sign in page, tap "Forgot password?" and enter your email. We will send you a link to choose a new password.
How do I record a sale, a fee or an offering?
Tap the + button and choose what you are recording. Pick the person (or none), enter the amount and save. You can print the receipt or share it.
Can I see who owes me money?
Yes. Home shows how much you are owed and by whom, so you know who to follow up. Each person's page shows what they have paid and what is left.
Can I send receipts and invoices?
Yes. Every payment has a receipt, and you can create invoices. Print them, save them as PDF or share them from your phone.
Can my students, members or patients sign in?
Yes. From a person's page you can give them their own sign-in. Students, members, patients, guests and clients then see only their own records, such as fees, giving or bookings.
Can I send messages and notices?
Yes. Use Messages to talk to one person, and notices to tell everyone at once.
Can my staff have their own sign-in?
Yes. Add a staff member, choose their role (accountant, cashier, teacher, nurse and more) and give them a sign-in. They only see the pages for that role.
Can I pay my staff and print payslips?
Yes. Payroll shows what is left to pay this month. Record each payment, then print or share the payslip.
Do you support more than one branch?
Yes. Add your branches and compare their sales, people, staff and payroll in one place.
Can I keep track of my stock?
Yes. Add products with their prices and how many you have. pawaON warns you when something is running low, and keeps your shop and warehouse stock apart.
Is there a phone app?
Yes, there is an Android app. You can also use pawaON in any web browser on a phone or computer, with the same account.
Which languages can I use?
English, French and Chinese. You can switch at any time from the top of the page or in your settings.
Is my data safe?
Your data travels over encrypted connections and passwords are never stored as plain text. Each person only sees what their role allows.
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